The ACPA Higher Education Webinar Series provides quality professional development opportunities for student affair professionals, faculty and graduate students. These 90-minute live streaming Webcasts are designed by experienced practitioners and senior scholars within their content areas. Covering cutting edge and timely topics in higher education, each Webinar will feature presentation materials, live discussion with the presenter(s), a moderator, and opportunities to interact with the presenter(s) to pose questions or make comments. Register your department and join your colleagues in live discussion with others from across the country.

Technical Requirements for EventCenter Technology
To test your computer’s capability with our Webinar provider’s technology go here and take the browser test. Download the EventCenter Troubleshooting Guide (pdf).

Now Accepting Webinar Proposals!

We are currently accepting proposals for the 2009-2010 Webinar series. Click here to download a PDF proposal packet.

Webinar #1: Self-Sustaining & Revenue Generating Programs for Commuter Students
Thursday, January 28, 2010, 1:00–2:30pm EST
Sponsored by the Commission for Commuter Students & Adult Learners

Given the current state of the economy, budgets dwindling and resources becoming increasingly scarce our fundamental mission to serve students remains constant. The impact of the economy has taken its toll on our student body as well. The off-campus and commuter populations are increasing as is our need to continue to engage and retain these students. Yet, how do we creating a "home away from home" and make a difference for commuters with limited or no financial resources?

Join ACPA’s Commission for Commuter Students and Adult Learners to discuss multiple revenue generating programs and partnerships that effectively serve the commuter student population and enhance their collegiate experience.

FACILITATOR:

Amy Golden Greenland, Director, Off-Campus & Commuter Student Services, Arizona State University
Amy has worked in Student Affairs at three of the largest state institutions across the country over the last fifteen years (The University of Texas at Austin & The Ohio State University) before returning to her alma-mater Arizona State University. Amy was charged with not only creating programs and services for off-campus and commuter students, but establishing an entire office and infrastructure to better meet the needs of the growing number of students who commute home. Off-Campus & Commuter Student Services (OCCSS) consists of four areas of focus: off-campus housing resources, community outreach & engagement, adult learner resources and ASU Family Resources. Additionally, OCCSS reached the goal of becoming self-sustaining in two short years which was ahead of schedule. Amy was appointed to ACPA's Commission for Commuter Students and Adult Learners in 2007, where she has become actively involved in off-campus, commuter, and adult learner student advocacy, issues, programs and services.

REGISTRATION

Register online here • Download the registration form here

The registration fee covers the cost of connection - whether in your individual office or a conference room. If you desire to have the webinar at more than one location on your campus, a fee will need to be paid for each connection.

Payment and Cancellation Policy
Registrations can be paid by check, VISA, MasterCard, Discover, or American Express. All fees must be prepaid. Purchase orders are not accepted. Registration and cancellation deadline is 7 days prior to start of course. All faxed and mailed registrations must be accompanied by a payment. No refunds after cancellation deadline. Fax: +1.202.296.3286

Important Registration Information

1. Registration deadline is one week prior to this Webinar.

2. Requests for cancellation must be received one week prior to this Webinar.

3. Your e-mail confirmation of registration is your receipt.

4. All registrants will receive login and other technical information regarding online connection on January 25, 2010.

Technical Requirements for EventCenter Technology
To test your computer’s capability with our Webinar provider’s technology, click on this link and take the browser test.

Continuing Education Credits
Continuing education credits are available for eligible Webinars. ACPA is a CEU provider through the National Board of Certified Counselors (NBCC). The CEU credits are available to licensed counselors. Download and complete the CEU form [Adobe PDF | Microsoft Word] and send it to the attention of Vernon A. Wall at the ACPA International Office.

Questions?
Contact Vernon A. Wall , Director of Educational Programs and Publications, 1.202.835.2272

Webinar #2: The Student As The Client
Friday, January 29, 2010, 1:00–2:30pm EST
Sponsored by the Commission for Academic Affairs Administrators

Throughout the 90s, the term “customer service” permeated higher education and was often touted as the framework for working with students and others. The unfortunate outcome of this perspective has been a “consumerization” of higher education student. Professionals are continually confronted with statements such as “I'm paying for this degree so you owe it to me;” “I paid a lot of money for this class and I want a good gradeS” and “My parents have spent a lot of money on this degree.” In a culture where “the customer is always right,” one potential result of this consumer-focused approach is a loss of power to do what the student affairs professional feels is appropriate to develop the student because is not what the “customer” wants.

This Webinar addresses the issue of consumerism in higher education and includes a discussion of the deleterious effect this view is having on the student experience. More importantly, the program sets the stage for different perspective from which to deal with students – the student as the client. This Webinar is based upon the research and experience of the presenters related to this timely topic. In an environment that is marked by increase pressure upon higher education and its professionals to be accountable, this webinar provides an opportunity to participants to actively consider their interactions with students, parents and others.

FACILITATORS:

Jamie Cooper is Associate Dean for Undergraduate Academic Affairs in the College of Humanities and Social Sciences at George Mason University. He is the current chair of ACPA’s Commission for Academic Affairs Administrators.

T. Lynn Hogan is Associate Dean of the College of Visual Arts, Theatre and Dance and Interim Chair of the Department of Art at Florida State University. He is the immediate past chair of ACPA’s Commission for Academic Affairs Administrators and a recipient of that commission “Service to the Commission and ACPA” award.

REGISTRATION

Register online here • Download the registration form here

The registration fee covers the cost of connection - whether in your individual office or a conference room. If you desire to have the webinar at more than one location on your campus, a fee will need to be paid for each connection.

Payment and Cancellation Policy
Registrations can be paid by check, VISA, MasterCard, Discover, or American Express. All fees must be prepaid. Purchase orders are not accepted. Registration and cancellation deadline is 7 days prior to start of course. All faxed and mailed registrations must be accompanied by a payment. No refunds after cancellation deadline. Fax: +1.202.296.3286

Important Registration Information

1. Registration deadline is one week prior to the Webinar.

2. Requests for cancellation must be received one week prior to the Webinar.

3. Your e-mail confirmation of registration is your receipt.

4. All registrants will receive login and other technical information regarding online connection on January 26, 2010.

Technical Requirements for EventCenter Technology
To test your computer’s capability with our Webinar provider’s technology, click on this link and take the browser test.

Continuing Education Credits
Continuing education credits are available for eligible Webinars. ACPA is a CEU provider through the National Board of Certified Counselors (NBCC). The CEU credits are available to licensed counselors. Download and complete the CEU form [Adobe PDF | Microsoft Word] and send it to the attention of Vernon A. Wall at the ACPA International Office.

Questions?
Contact Vernon A. Wall , Director of Educational Programs and Publications, 1.202.835.2272